PLEASE READ CAREFULLY
|The following items may not be returned for any reason:|
These measures are necessary due to the fragile nature of these products and susceptibility to damage from being installed improperly. If you have any questions or doubts regarding your ability to install any of the products we sell PLEASE CONTACT A PROFESSIONAL REPAIR PERSON TO ASSIST YOU.
All other items are subject to a 25% Re-Stocking Fee.
If you receive a product that you need to return just follow the following steps:
Do not return or refuse an item without contacting us for an RMA Number.
All orders are shipped pre-paid using Visa, Master Card, Discover, American Express or PayPal™. Pre-Payment via check sent by U.S. Mail will also be accepted.
Shipments are F.O.B. Ava, MO. US Spa Parts will assist customers with tracking of or the location of damaged or lost shipments, however damaged or lost packages are solely the responsibility of the freight company and/or the buyer. Standard shipping is available in the 48 contiguous states only. International / air shipments available for all other areas at additional cost to customer.
All orders under $20 are shipped for a flat rate of $8.95. Orders of $20 or more will be shipped for a flat rate of $12.95 within the 48 contiguous states. Alaska, Hawaii, Canada, and outlying territories will be charged actual shipping costs. International customers should call for a price quote.
If you have any questions regarding these terms and conditions please feel free to contact us.